When shopping for a dependable car, most people rely on brand reputation, past experiences, and word-of-mouth reviews. Canadians, often battling harsh winters and long commutes, value reliability more than flash or features. Unfortunately, some vehicles that looked like a safe bet on paper didn’t quite live up to expectations. Here are 25 cars that gained trust but ultimately let it slip through the cracks.
Dodge Journey
Initially marketed as a versatile and family-friendly crossover, the Dodge Journey suffered from subpar build quality and inconsistent performance. Owners frequently reported problems with the transmission, particularly rough shifting and early failures. Electrical issues, such as faulty power accessories and dashboard warning lights, added to the frustration. Also, the vehicle’s low resale value and outdated platform didn’t help its long-term perception. Additionally, the interior materials wore down quickly, and the infotainment system felt outdated soon after release.
Chevrolet Cruze
The Cruze debuted as a compact sedan promising fuel efficiency and dependability. However, turbocharged engine issues, especially in early models, and coolant system failures plagued the model. Complaints of stalling, oil leaks, and frequent check engine lights became common. Transmission faults and electrical gremlins made long-term ownership a hassle. Even though it provided a smooth ride and modern features, these benefits were often overshadowed by mechanical faults. Recurring repairs significantly increased the cost of ownership.
Ford Focus (2012–2016)
The third-generation Focus faced a barrage of reliability issues, particularly with its PowerShift dual-clutch transmission. Drivers experienced shuddering, delayed shifting, and premature clutch wear, often necessitating expensive repairs or full replacements. Many owners also cited repeated software updates that failed to fix these issues permanently. In addition to the transmission, problems with the fuel system and electrical components surfaced frequently. And, despite being fun to drive and offering solid fuel efficiency, these recurring mechanical problems made it a poor choice for those seeking durability. Class-action lawsuits and widespread complaints painted a picture of unmet expectations.
Nissan Rogue (2014–2016)
The Rogue’s popularity was driven by its practicality and affordability, but the continuously variable transmission (CVT) caused significant headaches for many owners. Whining noises, hesitation during acceleration, jerky performance, and full transmission failures were frequently reported. In some cases, replacement transmissions were required before reaching 100,000 km. While the cabin was spacious and features were competitive, the high repair costs and lacklustre customer service undermined its value. Extended warranties were sometimes offered, but for many, the damage to the vehicle’s reputation was already done.
Jeep Cherokee (2014–2017)
This SUV attracted attention with its rugged design and off-road potential, but reliability suffered due to its newly introduced 9-speed automatic transmission. Owners reported rough or delayed shifting, unexpected downshifts, and general transmission unpredictability. Multiple software updates didn’t completely resolve the issues. The Cherokee also experienced glitches with the Uconnect infotainment system and other electrical components. Leaks, warning light malfunctions, and key fob failures added to the inconvenience.
Hyundai Tucson (2011–2015)
Tucson offered great value and attractive styling, but recurring mechanical issues dented its reputation. Engine ticking noises became a common complaint, often linked to major engine defects like worn bearings and oil starvation. Excessive oil consumption led to engine replacements in some cases. Additionally, air conditioning system failures and premature suspension wear reduced the ownership experience. Though Hyundai offered an impressive warranty, the number of affected vehicles raised concerns about quality control. Complaints about rough idling, stalling, and inadequate throttle response further eroded consumer trust.
Subaru Legacy (2010–2014)
Subaru built its name on durability and all-wheel drive, but the Legacy faced some serious reliability hurdles. Excessive oil consumption was a major problem, often requiring short oil change intervals or costly repairs. Head gasket failures continued to plague this generation, despite Subaru’s claims to have fixed the issue in prior models. Other complaints included premature brake wear, faulty oxygen sensors, and glitches in electronic systems. Suspension noise and weak air conditioning performance also made the experience frustrating. And, though the vehicle’s performance in winter conditions remained a strength, its long-term ownership experience proved less reassuring than expected.
Volkswagen Jetta (2010–2014)
Jetta owners were drawn to its refined handling and European styling, but reliability proved to be inconsistent. Turbocharged models faced problems with wastegate actuators, while many vehicles experienced ignition coil failures and high oil consumption. The DSG dual-clutch transmission also created headaches due to hesitation and rough gear changes. Repairs were often costly, and parts could be slow to arrive. Interior components aged poorly, with some users reporting peeling trim, malfunctioning climate controls, and broken power windows.
BMW 3 Series (2007–2011)
Despite its strong performance credentials and premium feel, this generation of the 3 Series struggled with costly reliability concerns. High-pressure fuel pump (HPFP) failures were a common and expensive problem, particularly in turbocharged models. Coolant leaks, oil filter housing gasket failures, and timing chain tensioner issues also plagued owners. As these vehicles aged, maintenance and repair costs increased significantly. Electronic components, including the iDrive system, occasionally malfunctioned. The electric water pump also had a notably short lifespan, adding to the burden.
Kia Sorento (2011–2014)
The Sorento seemed like a smart buy with its spacious interior and comprehensive warranty, but long-term reliability was hit or miss. Engine failures, particularly in the 2.4L GDI variant, surfaced far too often. In some instances, engines seized without warning due to debris in the oil channels. Suspension clunks, steering problems, and faulty door latches were additional concerns. Infotainment systems froze or malfunctioned, and premature brake wear was common. Though Kia responded with recalls and extended warranties, many owners were left with repair bills and frustrations.
Chevrolet Equinox (2010–2013)
The early 2010s Equinox models promised practicality and comfort, but several reliability problems dogged them. Chief among them was excessive oil consumption, which often led to engine damage if not caught early. Timing chain issues further added to the engine woes, leading to costly repairs or replacements. HVAC problems were also common, including malfunctioning blower motors and non-working air conditioners. Despite strong safety ratings, these recurring mechanical concerns made ownership unpredictable. The interior, while roomy, developed rattles and signs of wear prematurely.
Dodge Dart (2013–2016)
Reviving the Dart nameplate came with high hopes, but the result left many disappointed. This compact sedan suffered from several mechanical issues, particularly in the transmission department. Gear hunting, sluggish shifts, and hard downshifting plagued the driving experience. Electrical problems, such as flickering instrument panels, failing sensors, and infotainment freezes, added to the chaos. Even the build quality felt subpar, with creaks, rattles, and prematurely worn interiors. The 2.0L engine was also criticized for lackluster power and erratic idle.
Acura TL (2009–2012)
While Acura built a reputation for quality, the TL from these years had notable issues. Transmission failures, particularly in the automatic variants, were a recurring complaint among owners. Power steering system leaks and failures weren’t uncommon either. The infotainment system, despite being advanced for its time, often lagged or failed altogether. Interior rattles and electronic quirks popped up after just a few years. While the engine was strong and offered good performance, the reliability of surrounding components didn’t match that level.
Mazda CX-7 (2007–2012)
Mazda’s CX-7 had a sporty design and enjoyable handling, but mechanical issues kept it from becoming a dependable choice. Turbocharged models were especially problematic, with frequent turbocharger failures and expensive replacement costs. Timing chain tensioner problems and engine sludge buildup also became widespread, particularly in vehicles that missed even one scheduled oil change. The fuel economy lagged behind competitors, and repairs were often more expensive than anticipated. Interior plastics aged quickly, and suspension noises became noticeable in higher-mileage units.
Chrysler 200 (2011–2014)
The Chrysler 200’s sleek redesign gave it a modern look, but its mechanical reliability didn’t follow suit. Engine hesitation during acceleration, rough shifting transmissions, and electrical glitches were regular occurrences. Owners complained about the transmission slipping or failing, and several recalls attempted to patch various problems. Build quality was also an issue, with misaligned panels and cheap-feeling interior components. While it offered decent ride comfort and features for the price, many of those perks were overshadowed by recurring problems.
Mini Cooper (2007–2013)
The Mini Cooper’s retro design and spirited handling drew plenty of attention, but owning one came with several unwelcome surprises. Engine-related failures were prevalent, particularly in turbocharged models. Turbo oil leaks, timing chain tensioner problems, and water pump failures occurred far too often, even in relatively low-mileage vehicles. The small size didn’t translate to small repair bills either; parts and labor could be costly. Additionally, electrical issues, such as malfunctioning windows and keyless entry problems, frustrated owners.
Hyundai Sonata (2011–2014)
Hyundai’s push into the midsize segment with the Sonata was ambitious, but not without growing pains. Engine failures were among the most severe problems, often linked to manufacturing debris that restricted oil flow. Many drivers reported knocking noises, stalling, or total engine seizures. These issues led to a significant recall, but not every owner was satisfied with the resolution. Other complaints included power steering loss, transmission hesitation, and early brake wear. The interior, although well-equipped, sometimes suffered from rattles and failing displays.
Fiat 500 (2012–2017)
The Fiat 500’s quirky looks and compact size made it an attractive urban runabout, but reliability was a major concern. Frequent issues included axle and suspension defects that led to clunking noises and poor alignment. Electrical gremlins were a hallmark of the model; dash lights, infotainment failures, and battery drain problems were commonly cited. Engine performance was also inconsistent, with rough idle and misfiring in some models. Interior materials wore out quickly, and owners often reported trim pieces breaking or falling off.
Jeep Patriot (2007–2016)
The Jeep Patriot had the right looks for a compact SUV, but failed to deliver on mechanical durability. The CVT transmission used in many versions was prone to overheating and early failure, especially under moderate towing or steep climbs. Owners also cited poor crash test scores and weak acceleration from the base engine. Suspension problems, premature rust, and inconsistent electronics rounded out the list of concerns. While affordable at purchase, it quickly became expensive to maintain.
Volkswagen Passat (2012–2015)
Volkswagen’s Passat offered a spacious interior and refined ride, but underneath the surface, problems accumulated. The turbocharged engines were susceptible to timing chain tensioner issues, oil leaks, and emission system failures. Diesel models became infamous due to the emissions scandal, but even gasoline variants weren’t immune to troubles. Faulty sensors, infotainment glitches, and high maintenance costs wore down owners’ patience. Transmission lag and fuel pump problems further reduced confidence. Also, the car’s European feel didn’t translate to European reliability, and resale value declined sharply as more reliability data emerged.
Toyota Corolla (2009–2013)
The Corolla has a strong reputation, but even it wasn’t immune to criticism during this generation. Excessive oil consumption became a widespread issue, particularly in higher-mileage vehicles. Water pump failures and early brake wear also occurred more often than expected. Although major breakdowns were rare, the frequency of these smaller but annoying issues added up. Some owners also noted engine hesitation and reduced fuel efficiency over time. Interior rattles and worn seat fabrics contributed to a less durable impression than previous models.
Mitsubishi Lancer (2008–2014)
The Lancer offered aggressive styling and had a niche fan base, but it faced several durability concerns. Rust-prone undercarriages were among the most severe complaints, especially in regions that use road salt. Suspension components also wore prematurely, leading to clunking noises and uneven tire wear. The automatic transmission in base models was underwhelming and sometimes jerky. Cabin noise insulation was poor, and the interior felt dated and cheap. Power window failures and other minor electronic glitches were common.
Buick Verano (2012–2017)
This compact luxury sedan offered a quiet cabin and smooth ride, but it didn’t age well in terms of reliability. Common issues included infotainment malfunctions, Bluetooth connectivity failures, and inconsistent touchscreen performance. Transmission lag and hard shifting appeared after relatively low mileage. Rough idle and engine stalling were also reported. Interior materials, while upscale at first glance, didn’t hold up over time. The rear suspension was another weak point, producing rattles and poor road feedback. As maintenance costs mounted, many owners began to question the long-term value proposition of a car meant to compete in the entry-luxury space.
Nissan Sentra (2013–2017)
Nissan’s compact sedan appealed with its pricing and fuel economy, but recurring transmission issues undermined it. The CVT in these models suffered from lag, vibration, and eventual failure in many units. Nissan extended warranties for some owners, but problems often resurfaced. Complaints also included weak engine power, premature brake wear, and noisy interiors. Suspension rattles and cheap-feeling cabin materials disappointed buyers expecting better. Though it was popular in fleet sales, individual owners often experienced reliability headaches, making the Sentra feel like more of a compromise than a solid choice.
Ford Escape (2013–2015)
A top-seller during its time, the Ford Escape had several underlying issues that frustrated owners. EcoBoost engines were particularly troublesome, with reports of coolant leaks leading to engine overheating and, in some cases, complete engine failure. Faulty sensors and software glitches caused warning lights and poor throttle response. Door latch malfunctions and electrical short circuits have been added to the list of concerns. And, although it handled well and had a modern design, the reliability didn’t hold up in the long run.
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